3E Turn Around - Spectacular Improvement

By involving the entire organization in a turn around process, 3E principles are applied in specific on-the-job workshops. With the exception of the first month, all of this program takes place in daily action. Your employees and team members spend their working hours together with customer and clients, rather than in the class room. In stead of passive learning, each individual agrees on incentives to push the limits in bringing in the business. This program increases the entire organization's time with customers, clients and partners. How else were you going to improve?

1st Month (Passion)

FIRST AMPLIFIER - Heart Explosion

During the first month, employees are engaged in a critical look at existing practices. Through empiric on-the job observation poor performance is pointed out and effectively terminated. Dysfunctional behavior is replaced by true and individual ownership to healthy 3E principles achieving both short and long term improvements. The result of the first month is a set of well-defined actionable workshops.

2nd Month (Connection)

SECOND AMPLIFIER - Customer Heart Explosion

The workshops built in unison during the first month are implemented during the second month as part of daily activities. The only breaks from customer contact are quick role-plays to rectify misunderstood misbehavior. The result of the second month is a work ethic that allows everyone to make mistakes, but with guidance from peers to avoid them being repeated. In addition, already at this point, numbers are clearly pointing upwards.

3rd Month (Intuition)

THIRD AMPLIFIER - Self Mastery and Innovation

During the final month the organization as a whole and each individual is trained to become self reliant and fluent in the newly established practices. Management is equipped with simple tools to measure ongoing progression, but only through one-on-one reports from each individual to their leader. Steps are also taken to fully involve the market place in new ways to build value, as well as enable the organization to accommodate change called for. The result of the third month is mostly dramatical increase in both job and customer satisfaction. Management hand-over never takes place, because it was management that always was in charge from the beginning.

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